top of page

Our Policies.

Any questions, please email david@leap-day.co.uk

Terms and Conditions

By booking or attending a Leapday workshop or event, you agree to the following Terms and Conditions.

​

​

1. Bookings and Payments
​

  • All workshop and event bookings must be made in advance via our website.

  • Payment is required at the time of booking unless otherwise stated.

​

2. Refunds and Cancellations
​

  • Participant Cancellations:

    • Cancellations made 7 or more days before the workshop/event will receive a full refund.

    • Cancellations made less than 7 days before the workshop/event are non-refundable.

    • No refunds will be given for non-attendance.

  • Leapday Cancellations:

    • If we need to cancel or reschedule a workshop/event, you will be offered a full refund or the option to transfer your booking to a future session.

​

3. Transfers and Substitutions
​

  • If you can no longer attend, you may transfer your booking to another person. Please notify us at least 24 hours in advance with the new participant’s details.

  • Transfers to a different workshop date may be possible at our discretion if requested at least 3 days before the event.

​

4. Conduct and Participation
​

  • By attending a Leapday workshop or event, you agree to abide by our Code of Conduct.

  • We reserve the right to remove any participant who behaves in a way that is disruptive, unsafe, or in violation of our Code of Conduct. No refunds will be given in such cases.

​

5. Liability
​

  • Leapday is not responsible for any personal property lost or damaged during our workshops or events.

  • While we take every reasonable precaution to ensure participant safety, you attend workshops and events at your own risk.

  • We are not liable for any personal injury unless caused by our negligence.

​

6. Privacy
​

  • We handle your personal data in accordance with our Privacy Policy.

  • By booking a workshop, you consent to us using your contact details to provide important updates about your booking.

​

​

7. Changes to These Terms
​

  • We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and will apply to future bookings.

Code of Conduct

At Leapday, we strive to create a welcoming, inclusive, and safe space for all participants in our workshops and events. This Code of Conduct outlines the behavior we expect from everyone attending our sessions to ensure a positive and respectful environment for all.

​

1. Respect for All Participants
​

  • Treat everyone with kindness, respect, and consideration.

  • Listen actively and support fellow participants in their creative expression.

  • Avoid interrupting or talking over others.

  • Be mindful of diverse perspectives and experiences.

​

2. Inclusivity and Non-Discrimination
​

  • Leapday is committed to fostering a space free from discrimination, harassment, and exclusion based on race, gender, sexual orientation, disability, age, religion, or any other personal characteristic.

  • Everyone should feel welcome and included, regardless of background or experience level.

  • Offensive language, slurs, or derogatory remarks will not be tolerated.

​

3. Consent and Boundaries
​

  • Respect personal and physical boundaries. Always ask before initiating physical contact in exercises or activities.

  • If someone expresses discomfort, adjust your behavior accordingly.

  • Playfulness and creativity should never come at the expense of someone else's comfort or safety.

​

4. Constructive and Supportive Participation
​

  • Approach all exercises with an open mind and a willingness to collaborate.

  • Give and receive feedback constructively and with kindness.

  • Support each other’s ideas and contributions, rather than shutting them down.

​

5. Handling Conflict and Concerns
​

  • If you experience or witness behavior that violates this Code of Conduct, please speak to a Leapday facilitator or contact us privately at [Insert Contact Email].

  • We take all concerns seriously and will address them with discretion and care.

  • Repeated or serious violations may result in removal from the workshop or event without refund.

​

6. Confidentiality and Privacy
​

  • Respect the privacy of fellow participants and do not share personal stories or experiences from workshops outside the session unless given permission.

  • Do not record, photograph, or share content from workshops without consent.

​

7. Commitment to a Positive Experience
​

  • We are all here to learn, play, and grow. Approach each session with curiosity and generosity.

  • Bring a spirit of collaboration, and help make Leapday an enjoyable and enriching space for all.

​

Thank you for being part of our community and for upholding these values. We look forward to creating, learning, and playing together!

Privacy

Leapday ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website, sign up for workshops, or engage with our services.

​​

1. Information We Collect

​

We collect the following types of personal data:

​

  • Personal Details: Name, email address, phone number, and other contact information when you sign up for a workshop, subscription, or newsletter.

  • Payment Information: When you make a purchase, payment details are processed securely via third-party payment providers. We do not store credit card information.

  • Usage Data: Information about how you interact with our website, including IP addresses, browser types, and pages visited (collected via cookies and analytics tools).

  • Correspondence: Any communications you send us via email, contact forms, or social media.

​​

2. How We Use Your Information
​

We use your personal data for the following purposes:

​

  • To process workshop bookings, subscriptions, and payments.

  • To communicate updates, confirmations, and important service-related information.

  • To send newsletters and marketing materials (only if you have opted in).

  • To improve our website, workshops, and services through analytics and feedback.

  • To comply with legal obligations and prevent fraud.

​​

3. How We Store and Protect Your Information

​

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely, and we only retain it for as long as necessary to provide our services and meet legal requirements.

​
4. Sharing Your Information

​

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

​

  • With third-party service providers who assist with payment processing, email communication, and website analytics (these providers are required to protect your data).

  • If required by law, legal proceedings, or to enforce our terms and policies.

​

5. Your Rights
​

You have rights over your personal data, including:

​

  • The right to access, correct, or delete your information.

  • The right to withdraw consent for marketing communications at any time.

  • The right to request a copy of the data we hold about you.

  • The right to restrict or object to certain types of data processing.

  • ​

To exercise these rights, please contact us.

​

6. Cookies and Tracking Technologies
​

Our website uses cookies and similar technologies to enhance user experience and collect usage data. You can adjust your browser settings to decline cookies, though some site features may not function properly.

​

7. Changes to This Privacy Policy
​

We may update this policy from time to time. Significant changes will be communicated via email or website notification. Please review this policy periodically.

​

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

bottom of page